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Customer hotline: In the period from 14.09.202 - 16.09.2020 maintenance work will be carried out on the communication and hotline network. Please contact us using the contact form or by e-mail.

Announcement: On 03.09.2020 starting from 23:00 o'clock maintenance work will start. These will continue until about 06:00 o'clock the following day. This may lead to disturbances in the payment process.

Maintenance work until 6AM

Probleme mit micropayment

Payment glossary

Please note: This payment glossary exists only in the German language.

I have problems with Micropayment. What to do?


No matter what problem you want to contact us with, we will help you with the solution.

You are a buyer?

Are you a buyer and did not receive the ordered item in your online shop that uses our payment solutions? You do not understand a charge on your bank account or phone bill?

Our specially trained team of our customer service will be happy to help. Send us an e-mail, use our chat or call us.

You are website operator?

Are are a website operator and have challenges connected to Micropayment? Do you need support in integrating our payment methods or would you like support for your billing? Give us a call, send us an e-mail or use our chat. We are here for you!