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Customer hotline: In the period from 14.09.202 - 16.09.2020 maintenance work will be carried out on the communication and hotline network. Please contact us using the contact form or by e-mail.

Announcement: On 03.09.2020 starting from 23:00 o'clock maintenance work will start. These will continue until about 06:00 o'clock the following day. This may lead to disturbances in the payment process.

Maintenance work until 6AM

Micropay Mahnung

Payment glossary

Please note: This payment glossary exists only in the German language.

Micropay-reminder – What´s that?

You have received a reminder from Micropay or Micropayment? No trouble. As a payment service provider, we realize online payments from a wide variety of website operators on the Internet and sometimes also take over the payment reminder in the event of a payment default.

If you have received a reminder from Micropayment, you should first check it. Is the invoice amount correct? Has the deadline been given correctly and are you in default? In most cases, your direct debit collection from your bank account did not work, or you did not or did not fully balance your phone bill, and the payment reminder is justified.

Please contact us directly by phone, chat or email and we will answer your questions. All contact details can be found under contact.

Please note that recently fake emails have been sent with reminders in our name. Be careful, because these reminders contain a dangerous virus in the attached .zip file, which should under no circumstances be opened. Here you will find more information.

Micropayment GmbH does not send any reminders with attachments via e-mail.